At Special Education, your family's privacy matters deeply to us. This policy explains what information we collect, why we collect it, and how we protect it. We are based in India and comply with India's Information Technology Act, 2000 and applicable data protection rules. We do not sell your data — ever.
Information We Collect
We collect only the information necessary to provide our services to you. This includes:
| Type | Examples | When Collected |
|---|---|---|
| Contact Information | Name, email address | Newsletter sign-up, contact form, Starter Kit download |
| Optional Child Info | Child's age range, condition of interest | Starter Kit form only — always optional |
| Usage Data | Pages visited, downloads, browser type, IP address | Automatically via Google Analytics / GTM |
| Forum Submissions | Name, email, post content | When you submit a forum topic or reply |
| Messages | Name, email, message content | When you submit the contact form |
How We Use Your Information
We use the information we collect strictly to improve your experience and run our services:
| Purpose | Legal Basis |
|---|---|
| Send the free Starter Kit and requested resources via email | Consent |
| Send our weekly newsletter (only if you subscribed) | Consent |
| Respond to your contact form messages | Legitimate Interest |
| Moderate forum posts before publication | Legitimate Interest |
| Analyse site usage to improve our content and resources | Legitimate Interest |
| Prevent spam and protect the integrity of our platform | Legitimate Interest |
We will never use your email to send unsolicited promotional messages from third parties.
Cookies & Tracking
We use cookies and similar technologies to understand how visitors use our site. Here is a summary:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Session management, security tokens (CSRF) | No — required for the site to function |
| Analytics | Google Analytics via GTM — tracks page views, download clicks, geographic data anonymously | Yes — via browser settings or Google's opt-out tool |
| Preference | Remembers language and filter settings | Yes — clearing cookies resets these |
Data Sharing
We do not sell, trade, or rent your personal information. We share data only in these limited circumstances:
Legal Obligations: We may disclose information if required by Indian law, court order, or to protect the rights and safety of our users or the public.
Business Transfer: In the unlikely event of a merger or acquisition, your data may be transferred to the new entity, and you will be notified in advance.
Data Storage & Security
Your data is stored on secure servers. We use the following measures to protect your information:
| Measure | Detail |
|---|---|
| HTTPS Encryption | All data transmitted between your browser and our servers is encrypted via TLS/SSL |
| Password Hashing | Admin passwords are hashed using bcrypt with a cost factor of 12 |
| CSRF Protection | All forms include CSRF tokens to prevent cross-site request forgery |
| Prepared Statements | All database queries use PDO prepared statements to prevent SQL injection |
| Session Security | Sessions use HTTP-only, SameSite cookies with a 2-hour timeout |
We retain your data only as long as necessary. Newsletter subscribers are kept until they unsubscribe. Contact messages are retained for 12 months. Forum posts are retained until you request deletion.
Children's Privacy
Your Rights
Under applicable Indian data protection law, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Ask us to correct inaccurate or incomplete information.
Right to Deletion
Request that we delete your personal data from our systems.
Right to Object
Object to us processing your data for certain purposes.
Right to Portability
Receive your data in a portable, machine-readable format.
Unsubscribe Anytime
Use the unsubscribe link in any email or contact us directly.
To exercise any of these rights, email us at info@specialeducation24.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to external websites including WhatsApp share links, Facebook, Google Fonts, and external resource references. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any external site you visit.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. For significant changes, we will notify subscribers via email. Your continued use of the site after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please reach out to us:
Privacy Questions?
Our team is happy to help with any data or privacy concerns. We aim to respond within 2 business days.
✉️ info@specialeducation24.comSpecial Education · https://www.specialeducation24.com · India